This help article explains how to close an existing maintenance request in MagicDoor.

Inside, you’ll find:

• Where to access maintenance requests from the Maintenance dashboard.
• How to update a request’s status using the status dropdown.
• What happens to a request after it’s marked as closed.
• How closed requests are stored for future reference.

Use this article as a quick reference when finalizing completed maintenance work.

Step by Step: Close a Maintenance Request on MagicDoor

Follow these steps to close an existing maintenance request:

1- Navigate to the Maintenance dashboard:

• Click on Maintenance in the left sidebar
• Select Maintenance Requests from the menu

2- Update the request status:

• Locate and click on the specific maintenance request
• Find the Status dropdown menu next to the Edit button
• Select Closed from the dropdown options
• The request will be automatically updated

Note: Once closed, the request will move to your closed requests history.

Need More Help?

If you have questions, our support team is always here to assist.

👉 Contact us anytime at support@magicdoor.com