This help article explains how to change a maintenance request into a work order in MagicDoor.

Inside, you’ll find:

• Where to locate an existing maintenance request.
• How to start the conversion process using the Convert to Work Order action.
• What happens during the conversion wizard.
• How to review and confirm work order details before creation.

Use this article as a reference when moving a reported issue into an actionable work order.

Steps to Change a Maintenance Request

Follow these steps to convert an existing maintenance request into a work order:

1- Navigate to the maintenance request:

• Click on Maintenance in the left sidebar
• Select Maintenance Requests from the menu
• Locate and click on the specific request

2- Initiate the conversion:

• Click the Convert to Work Order button
• The conversion wizard will appear

3- Complete the conversion:

• Follow the on-screen prompts
• Review the work order details
• Confirm to create the new work order

Need More Help?

If you have questions, our support team is always here to assist.

👉 Contact us anytime at support@magicdoor.com