This help article explains how to create a maintenance request category in MagicDoor.

Inside, you’ll find:

• Where to access maintenance request categories.
• How to create a new category from the Maintenance section.
• What information is required when setting up a category.
• How categories are used when submitting maintenance requests.

Use this article as a reference when organizing maintenance issues across your properties.

Steps to Create a Maintenance Request Category

1. Navigate to Categories:

• Click on Maintenance in the left sidebar
• Select Maintenance Requests from the menu

2. Create a category

• Click on the Add a new category button

• Fill out the category Title and provide a description.

You can assign a category while creating maintenance requests.

Need More Help?

If you have questions, our support team is always here to assist.

👉 Contact us anytime at support@magicdoor.com