This help article explains how to manage your company website URL and visual theme in MagicDoor.

Inside, you’ll find:

• The difference between using a default MagicDoor URL and a custom domain
• How to update and confirm your website URL settings
• What happens when switching from a default URL to a custom domain
• Where to customize your website’s theme, logo, and branding
• Answers to common questions about website setup for property managers

Use this article as a reference when configuring your company’s public-facing website in MagicDoor.

Step 1: Understand Your Website URL Options

MagicDoor provides two options for your company website URL.

Default MagicDoor URL

• Ends with with.magicdoor.com
• No domain purchase required
• Fully functional and ready to use

If you’re using the default MagicDoor URL, no additional setup is needed.

Custom Domain (Optional)

If you want a branded URL (for example, mycompany.com):

• You must purchase a domain from a domain provider
• You’ll need to set up a CNAME record in your domain’s DNS settings
• The CNAME should point to your MagicDoor URL

After setting the CNAME:

• HTTPS typically activates within about one hour
• Once active, your custom domain becomes your primary website URL

Step 2: Edit Your Website URL

To manage your website URL settings:

• Go to Portal Invite & URL in your MagicDoor account settings
• Follow the instructions to either:
  • Continue using the default MagicDoor URL, or
  • Connect your custom domain

Once you switch to a custom domain, the default MagicDoor URL will no longer work.

Step 3: Confirm Your Custom Domain

After setup is complete:

• Visiting the default MagicDoor URL will show an error
• Your custom domain will load your website successfully

This ensures visitors only access your site through your branded URL.

Step 4: Customize Your Website Theme

You can update the look and feel of your website to match your brand.

• Navigate to Portal Settings
• Customize:
  • Website color theme
  • Company logo
  • Background image

Changes are applied to your company website automatically.

Need Help With Website Setup?

If you need assistance with domain setup or website customization, our support team is happy to help.

👉 Contact us anytime at support@magicdoor.com