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How to Invite an Owner to Their Portal

MagicDoor
Published date iconPublished at:March 15, 2026
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This help article explains how to invite a property owner to their owner portal in MagicDoor.

Inside, you'll find:

  • Where to find the owner list in MagicDoor
  • How to open an individual owner profile
  • How to send a portal invitation from the owner profile
  • How to confirm the invitation was sent
  • What the owner receives after the invitation is sent

Use this article as a reference when onboarding new property owners or restoring portal access for existing owners.

Step 1: Navigate to Owners

Start by opening the owners’ section from the main menu.

  • From the left-side navigation, select Users
  • Select Owners
  • You'll see a list of all owners on your account

Step 2: Open the Owner Profile

Choose the owner you want to invite.

  • Click on the owner's name
  • The owner profile page will open

Step 3: Send the Portal Invitation

Send the invitation from the owner's portal access settings.

  • In the top navigation of the profile, scroll right to find Activity & Portal Access
  • Click Activity & Portal Access
  • Select Send Invite
  • Click Confirm

Once confirmed, the owner will receive a message with a secure login link to access their portal.

Need Help With Owner Portals?

If you have questions about owner portal access or invitations, our support team is here to help.

👉 Contact us anytime at support@magicdoor.com

📞 Call us at: (888) 887 - 8780 (9:00 AM – 5:00 PM PST)

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