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This help article explains how to set up automatic payments in MagicDoor.

Inside, you'll find:

• Where to access autopay settings from the tenant portal
• How to configure payment amounts, dates, and frequency
• How to connect a bank account or card securely
• How to confirm, edit, or delete an automatic payment

Use this article as a reference when setting up autopay for the first time or updating an existing automatic payment schedule.

Step 1: Go to Payments

Start by accessing the autopay setup from your tenant portal.

• Log into your Tenant Portal
• From the left-side navigation, select Payments
• Under Auto Payments, click Set Up Automatic Payment

Step 2: Configure Your Autopay Schedule

Choose when and how your automatic payments will run.

• Start Date: Select a future date for the first payment
• End Date: Choose a payment end date if applicable
• Payment Amount: Select one of the following:
  • Posted Balance to automatically pay the amount due
  • Custom Amount to enter a specific dollar amount
• Frequency: Select how often the payment should occur, for example, monthly

Click Next to continue.

Step 3: Choose a Payment Method

Select how you would like your payments processed.

Electronic bank transfer (ACH):

• Lowest processing fees
• Securely connect your bank account using Plaid
• Click Add New Account, select your bank, and log in to complete the connection

Credit or debit card:

• Securely processed through Stripe
• Click Add New Card and enter your card details
• Click Save to store your card securely in the portal

Step 4: Confirm Autopay

Finalize and activate your automatic payment.

• Review your payment details
• Click Confirm

Once confirmed, your automatic payment is active.

Step 5: Edit or Delete Autopay

You can manage your autopay settings at any time.

• Return to Payments in your tenant portal
• Edit payment details or delete the automatic payment as needed

Need More Help With Payments?

If you have questions or need assistance, our support team is here to help.

👉 Contact us anytime at support@magicdoor.com

📞 Call us at: (888) 887 - 8780 (9:00 AM – 5:00 PM PST)