This help article explains how to update your company’s contact information in MagicDoor.

Inside, you’ll find:

• Where to update the email address shown on your company website
• How leasing phone numbers are managed separately from texting numbers
• Where to update leasing contact information
• How to request changes to your main company phone number

Use this article as a reference when maintaining accurate contact information for tenants and prospects.

Step 1: Update Your Company Website Email

Your company email appears on your company website and in communications.

• Go to Settings
• Select Company Info
• Update the Company Profile Email
• Click Save

Your company email address is now updated.

Step 2: Update Your Leasing Phone Number

MagicDoor separates phone numbers used for leasing calls from those used for text messages.

To update the leasing phone number:

• Go to Portal Settings
• Add or update your Leasing Contact Information
• Save your changes

This number is used for leasing-related calls.

Step 3: Change Your Company Phone Number

The main company phone number is updated through support to ensure proper routing.

• Click the Chatbot in the bottom-right corner of your MagicDoor account

• Type:

  “Hi, I want to change my company phone number. Can you help?”

• Follow the instructions provided by the support team

They will guide you through the update process.

Need Help With Company Contact Info?

If you need assistance updating your contact details or portal settings, our support team is here to help.

👉 Contact us anytime at support@magicdoor.com