This help article explains how to view communication history for a work order in MagicDoor.

Inside, you’ll find:

• Where to locate a work order from the Maintenance section.
• How to access the Communication tab within a work order.
• What types of messages and updates are visible.
• How communication history helps track vendor and manager interactions.

Use this article as a reference when reviewing conversations tied to a specific work order.

Steps to View Work Order Communications on MagicDoor

Follow these steps to access the communication history for a work order:

1. Navigate to the work order:

• Click on Maintenance in the left sidebar
• Select Work Orders from the menu
• Locate and click on the specific work order

2. Access communications:

• Select the Communication tab in the work order details
• View the complete history of messages and updates
• Track all interactions between property managers and vendors

Need More Help?

If you have questions, our support team is always here to assist.

👉 Contact us anytime at support@magicdoor.com